Alcatel Lucent Enterprise


With our large enterprise IT solutions, you can evolve your enterprise network to a trusted, simpler, more adaptable information technology (IT) infrastructure that can respond to new business opportunities and shifting user needs. With Alcatel Lucent Enterprise, you can say goodbye to vendor lock-in, “shadow IT,” high costs and unmanageable complexity — and hello to the benefits of software-defined networking, IP communications and more.

Free your network for business in the cloud.

In every sector — from finance to healthcare to retail — large enterprise IT environments are becoming more complex and increasingly virtualized. That makes them harder to manage and less adaptable as demands change.

Alcatel Lucent Enterprise has the enterprise IT solutions that encompass everything your enterprise network needs to remain competitive, including communications services with flexible, open technologies proven to meet the most demanding speed, performance and capacity requirements.

Trusted. We help you provide secure access to applications and data in today’s mobile- and cloud-based reality while delivering the reliability and performance daily business demands.

Simplified. Through network automation, we make it easier for you to manage the complexity of today’s networks while ensuring efficient use of IT assets.

Adaptable. Our solutions let you break ”vendor lock” with flexible, open platforms that adapt to evolving business demands and emerging opportunities.


Enterprise Communication platforms

Applications and Unified Communication Platforms
Full set of intuitive applications enabling to increase users productivity from any devices, with any media, whatever the context – from the office or on the move.

Unified Communication, Collaboration and OpenTouch
- OpenTouch Business Edition
- OpenTouch Multimedia Services
- Unified Messaging
- OpenTouch Fax Center
- Web Services

Applications As a Service
OpenTouch Conference

Customer Interactions
- OmniTouch Contact Center Standard Edition
- Emergency Notification Server
- Mobile Guest Softphone
- OpenTouch Notification Service
- OpenTouch Customer Service
- OmniPCX Record Suite
- OmniTouch 4625 Interactive Voice Response
- Soft Panel Manager
- Genesys Suite
- Greetings

Enterprise Communication Platforms
IP/SIP communication infrastructure provides the connectivity, communication services, management and security for enterprise communication and collaboration needs.

OpenTouch Collaborative Conversations
- OpenTouch Business Edition
- OpenTouch Multimedia Services
- OpenTouch Session Border Controller

Voice Platform
- OmniPCX Enterprise Communication Server
- Voice Messaging Services

On-Site Mobility
DECT Infrastructure
OmniAccess Wireless Access Points


Communication Strategy and Roadmap

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Intelligence Fabric

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Network Strategy and Roadmap

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OmniPCX Enterprise evolution – Rel 11.1 Overview

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OTC for Mobility solutions

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Products for SMB

Feature rich ecosystem built on an IP communication server, delivering comprehensive services such as mobility, welcome center, management, home-working, with the relevant network infrastructure.

Enterprise Communication Platforms
- OmniPCX Office Rich Communication Edition

LAN Infrastructure
- OmniSwitch 6250
- OmniSwitch 6350
- OmniSwitch 6450
- OmniSwitch 6450-10

Applications and Unified Communications
- Call Center Office

Mobile and Software Applications
- OpenTouch Conversation for SMB
- My IC Social Networks
- My IC Web for Office
- PIMphony

Desk Phones
- Premium Deskphones
- Smart DeskPhone
- DeskPhones
- 8 Series IP Touch Phones
- 9 Series Digital Phones

Mobile Handsets
- Industrial DECT Handsets
- Business DECT Handsets
- WLAN Handsets

Voice-over-WLAN infrastructure
- OmniAccess Wireless LAN Switch
- OmniAccess Wireless Access Points

Customer Interactions
- Greetings

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